Parents
Sitting down the first time, what a low score is telling you to do, adding another child, and what to try when something breaks. Open the parent guide →
Support
Tell us what happened
and we will sort it.
Pick the closest topic. It opens an email already labelled, so it reaches the right place, and tells you what to include so nobody has to write twice.
Or just write to support@skhillzacademy.org without picking a topic. It reaches the same place.
Quite often the answer is here
Teachers and schools
Setting up classes, importing a roster, reading a student’s results, and what to do when a login will not work. Open the manual →
How scoring works
Why a letter scored what it did, and what happens below 70%. See the FAQ →
Plans and cancelling
What each plan includes, how renewal works and how to stop it. See pricing →
Children’s privacy
What is collected, what is not, and how to ask for deletion. Read the notice →
Schools and rosters
Licensing for more than one household. Ask about licensing →