Your familyContact support

Parent’s guide

Five short chapters, about 28 minutes in total. You do not need to read them in order, and most people will not read them all. Search from the box on the left, or press Ctrl K.

  1. Your first session togetherWhat to do, and what to say, the first time you sit down.5 min
  2. What the scores meanThe three measures, and the different thing each one asks you to do.6 min
  3. Letters, heights and the orderWhy not alphabetical, which letters are tall, and what the seven levels are.5 min
  4. Your account and your childrenAdding a child, more than two, two devices, cancelling, privacy.5 min
  5. When something is not workingSorted by what you are seeing, not by what caused it.7 min